SHIPPING INFORMATION
Thank you for choosing Hemwear LLC (hereinafter referred to as “we” or “the Company”) as your menswear shopping platform. Before you place an order, please read the following shipping terms carefully to ensure that you understand our shipping policies.
Processing Time
●All orders will be processed within 1-3 business days. The processing time starts from the first business day after we confirm the order.
●During peak shopping seasons (such as holidays and promotional periods), processing time may be longer.
●Standard delivery: usually 3-7 business days.
Order Confirmation and Tracking
●Once your order is shipped, we will send a confirmation notification via email. The email will contain your order number and tracking information.
●You can track your package through the link in the email or by directly entering your order number on our website.
Wrong Shipping Address
Please check your shipping address carefully when placing an order. If the package cannot be delivered due to an inaccurate or incomplete address you provided, we will not be responsible and may charge a re-shipping fee.
Shipping Delays
Although we will make reasonable efforts to ensure timely delivery, shipping delays may occur due to weather, natural disasters, peak shopping seasons or other unforeseen circumstances. We are not responsible for this, but we will do our best to assist you in tracking your package.
Missing Packages
If your package does not reach you after delivery, please contact us immediately. We will investigate the matter and take appropriate action once we confirm that the package is lost.
Signature Required
In some cases, a signature may be required for the package. If your delivery address is a high-risk area, we reserve the right to require a signature.
Thank you for choosing Hemwear LLC, we look forward to providing you with a great shopping experience!